Delivery orders will be processed in 48hours.
Delivery times vary according to product being stocked and type of order. If stocked and a regular order delivery times are between 3-14 days.
Delivery times also vary according to the type of delivery method (Canada Post options displayed at time of checkout). Returns and Exchanges
To return or exchange the item you purchased, please mail to:
- Returns and exchanges will only be accepted within 30 days of your purchase date.
- Returns and exchanges do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
- All returns and exchanges must include original packaging, manuals, parts and warranty cards.
- Upon receipt of the returned product, we will fully examine it, and notify you via email, within a reasonable period of time, if there are any additional charges for damage to the product, which could result in additional charges.
- If you are entitled to a replacement, exchange or refund, we will replace the product or refund the purchase price, using the original method of payment.
- There is a 15% restocking fee on all return items.
- Returns and exchanges are limited to regularly stock items.
- No returns or exchanges will be provided for special orders, discontinued or clearance items, software, books, cd's, clothing and items under $50.00 excluding tax and shipping.
Rhythmic Studios Excel Inc
31 Sage Hill Passage Nw, Calgary Alberta, T3R 0S4